Self service portal operations – HP Matrix Operating Environment Software User Manual
Page 221
The infrastructure orchestration Server pools tree was not removed from Systems
Insight Manager during infrastructure orchestration uninstallation
The infrastructure orchestration Server pools tree was not removed from Systems Insight Manager
during the infrastructure orchestration uninstallation process.
Issue
Systems Insight Manager was not available when infrastructure orchestration was being uninstalled.
Possible cause
Action
• Stop the HP Matrix infrastructure orchestration service.
• Manually remove the HP SIM collections.
• Start the HP Matrix infrastructure orchestration service.
VMs fail to reconfigure after editing memory or processor settings on a running VM
The VM fails to reconfigure after you use the Edit virtual server operation to change the memory or
processor settings on a running VM.
Issue
Editing a running VM to change memory or processor settings in Matrix infrastructure orchestration
requires the support of the OS. If no OS is installed on the VM, or if the OS doesn’t support online
Possible cause
changes, the VM must be powered off before you perform the memory or processor edit operation
. The following messages appear:
• When editing memory settings:
Failed to reconfigure VM! You cannot hot plug memory to this virtual
machine via direct connection to its ESX host.
• When editing processor settings:
Failed to reconfigure VM! CPU hot plug not supported for this virtual
machine.
For more information, see
“Edit virtual servers operation” (page 115)
Stop the VM by stopping the Matrix infrastructure orchestration service, and then repeat the Edit
virtual server operation.
Action
Self Service Portal operations
Linux server does not list a recently added data disk
My Linux server does not list a recently added data disk.
Issue
The server was not rebooted.
Possible cause
When adding a new data disk to an existing service, if the servers are physical Linux servers or
the data disks are added manually (for example, Multi-initiator NPIV is not used), reboot the Linux
server to make the disks available.
Action
Entering a host name in the network WINS setting causes a Windows customization
to fail
Entering a host name in the network WINS setting causes a Windows customization to fail.
Issue
—
Possible cause
Enter an IP address or leave the network WINS setting blank.
Action
Self Service Portal operations 221