HP Matrix Operating Environment Software - Manual (Page 178)

7. Click Save and Check in.
Operations Orchestration
Operations Orchestration Studio installation fails with error Studio version: 9.00 does
not match Central version: 2.0. Setup will exit
Cannot install Operations Orchestration Studio. The following error is displayed: Studio version:
9.00 does not match Central version: 2.0. Setup will exit.
The correct version of Operations Orchestration Studio is installed on the CMS based on the OS
type (32-bit or 64-bit) during the installation of infrastructure orchestration. Click the gear icon in
Issue
the infrastructure orchestration designer Workflows tab to download only the 32-bit version of
Operations Orchestration Studio.
Attempted installation of the 32-bit version of Operations Orchestration Studio on a 64-bit CMS
OS. Possible cause
If there is a 64-bit OS installed on the CMS, install the 64-bit version of Operations Orchestration
Studio available on the HP Insight Management DVD #2, in the /matrixio folder. Action
Editing ESA flows when Operations Orchestration is not installed in the default path
If infrastructure orchestration is installed other than in the default path (..\Program Files\HP\
Matrix infrastructure orchestration
), the workflows operations must be edited to
reference the path where IO is installed.
Issue
Possible cause
Action 1. Select Start →All Programs→Hewlett-Packard→Operations Orchestration→Operations
Orchestration Studio.
2. At the login prompt, log in to the Operations Orchestration administrator account using the
following credentials:
a. Username: admin
b. Password: the infrastructure orchestration administrator password specified during infrastructure
orchestration installation
3. In the tree displayed in the left pane, expand Library, then expand
Hewlett-Packard
→ESA→Server→Flows.
4. Double-click the Get Inventory flow and check out the flow.
5. Double-click the Readfile operation.
6. In the Inspector grid, click the arrow button on the right side and edit the path displayed in the
Constant Value field to match the actual path.
7. Click Save to save the path, then check in and save the flow with the updated information.
Matrix infrastructure orchestration Windows service
Matrix infrastructure orchestration may time out while waiting for the server to be recognized
Matrix infrastructure orchestration may time out while waiting for the server to be recognized. Issue
Long server post times, particularly when using the BL620c G7 or the BL680c G7. Possible cause
To avoid this issue on any server: Action
1. Edit ..\Program Files\HP\Matrix infrastructure orchestration\conf\
hpio.properties
and set the retry.count.ares.pxe parameter to a value greater than
30.
2. Restart the HP Matrix infrastructure orchestration service.
178 Troubleshooting