A delete request failed – HP Matrix Operating Environment Software User Manual
Page 166
NOTE:
When using the mxnode command, enter the root/
provisioned server into the global credentials for Systems Insight Manager
(Options
→Security→Credential→Global Credentials).
mxagentconfig –a –n
Where:
is root
is the IP address of the newly created Systems Insight Manager node
is the root password of the newly created Systems Insight Manager node
Matrix infrastructure orchestration did not correctly erase the disk during deprovisioning
Matrix infrastructure orchestration did not correctly erase the disk during deprovisioning.
Issue
The Insight Control server deployment erase disk job name is not correct.
Possible cause
For infrastructure orchestration to correctly erase the disk content when deprovisioning physical
servers using a non-English server deployment version, there must be an English Erase ProLiant
Action
ML/DL/BL Array Configuration {LinuxPE}
job under the Server Deployment
Toolbox\1 – Hardware Configuration\Array\
server deployment folder. Copy and paste
the equivalent non-English server deployment job within the same folder, and then modify the Erase
ProLiant ML/DL/BL Array Configuration {LinuxPE}
job. For more information on
modifying the job, see
“Creating server deployment job folders” (page 28)
An infrastructure service has been deleted, but I did not delete it
An infrastructure service has been deleted, but I did not delete it.
Issue
Matrix infrastructure orchestration may be configured to remove infrastructure services when the
lease period expires. When an infrastructure service lease period expires and the service is deleted,
Possible cause
My History and Request Details displays a message stating the owner initiated the delete process
even though the delete process was triggered by the lease period expiring.
Email notices of lease expiration and service deletion can be sent one week, and then one day, in
advance of the event. The emails are sent to the address set in the Operations Orchestration System
Action
Property: HpioNotificationRecipients
. Use Operations Orchestration Studio to set this
configuration parameter.
A delete request failed
A delete request has failed. The environment must be manually cleaned.
Issue
—
Possible cause
For virtual logical servers, infrastructure orchestration creates a folder under the virtual machine
Host with the same name as the infrastructure service provided by the user. This folder contains all
the folders and files corresponding to the virtual logical servers. Delete this folder and all its contents.
Action
For virtual logical servers, verify that all the virtual machines and the infrastructure folder name are
removed from the vCenter Server. Locate the infrastructure orchestration folder under the virtual
machine Host with the same name as the infrastructure provided by the user. Matrix infrastructure
orchestration creates the virtual machines under this folder. If these still exist, remove the virtual
machines and the infrastructure folder.
For physical logical servers, perform a manual clean-up process for the affected logical servers.
See
“Manual clean-up process (physical)” (page 181)
.
166 Troubleshooting