HP Matrix Operating Environment Software User Manual
Page 164
Provisioned VMs fail due to improper VM Host hardware configuration
Provisioned VMs fail due to improper VM Host hardware configuration. The customization of the
provisioned VMs fail and the HP Matrix infrastructure orchestration service request fails.
Issue
Virtual network manager fails to load during rapid provisioning of VMs on ProLiant servers with
Microsoft Hyper-V 2008 R2 SP1/SP2. The following error message is displayed:
Task for logical server has failed, failure virtual machine hardware
was not configured correctly.
Possible cause
Action
1.
Install HP NCU 10.10. See
for
installation instructions.
2.
Enable the TCP offload feature in the Hyper-V host.
• Access the Network Adapter Properties window for the VM Host.
• Click the Advanced tab.
• Select the TCP offload options in the Property list and select Enable as the Value.
• Click OK.
VM Host server blade is not returned to server pool as Unused when VM Host service is deleted
VM Host server blade is not returned to server pool as Unused when VM Host service is deleted.
The server blade remains marked as an In-Use VM Host, and is not available for other deployments.
Issue
The VM Host HP Matrix infrastructure orchestration service was deleted without first unregistering
the VM Host from Insight Control virtual machine management.
Possible cause
Use the Insight Control virtual machine management client API to unregister the VM Host.
Action
1.
Login:
..\Program Files\HP\Insight Control virtual machine
management\clientapi\bin>adminlogin
2.
Unregister the VM Host:
..\Program Files\HP\Insight Control virtual machine
management\clientapi\bin>cli unregisterAgent -host
3.
Retrieve the list of IP addresses registered as VM Hosts:
..\Program Files\HP\Insight Control virtual machine
management\clientapi\bin>cli getHostIds
4.
Verify that the VM Host IP address is no longer listed.
Task for logical server has failed: Service console load average on the source server is greater
than the threshold value
Task for logical server
load average on the source server is greater than the threshold value.
Retry the operation later.
Failure message
The load average on the source or target VM Host may be too high. Verify this issue by examining
the Insight Control virtual machine management log file at: ..\Program Files\HP\Virtual
Machine Management\log\hpvmmsvc.log
. Look for logging messages similar to the following:
Possible cause
•
2009/07/29 08:31:02 | INFO - Source server 16.92.61.30 load average
for 5 Minute -> 1.85
•
2009/07/29 08:31:02 | INFO - Source server 16.92.61.30 load average
for 15 Minute -> 2.27
•
2009/07/29 08:31:02 | WARN - Source server 16.92.61.30 load average
exceeded the threshold
164 Troubleshooting