HP Matrix Operating Environment Software - Manual (Page 91)

If a physical server was selected and the infrastructure service was provisioned by Insight
Orchestration, check if its status is not standby.
In some circumstances, when processing a create request for a template containing a network
specified by attributes and a virtual logical server group, Insight Orchestration may be unable to
successfully reserve resources even though they exist.
There is not a specific failure message for this issue, and the problem will surface as a server
reservation failure message. The issue applies only to virtual logical servers.
Issue
Insight Orchestration performs subnet allocation prior to server allocation. Consider the following
case:
Two subnets (Subnet1, Subnet2) match LogicalSubnetA.
Subnet1 is associated with VmHost1 and no others.
Subnet2 is associated with VmHost2 and no others.
Based on subnet allocation criteria, Subnet1 is the best choice for LogicalSubnet A.
However, if VmHost1 is unsuitable for the LogicalServerGroups associated with LogicalSubnetA,
the reservation will fail without Subnet2 being evaluated. VmHost1 might be unsuitable because
it is not recoverable or it has an insufficient number of processors, in which case the following
server reservation error message would appear;
"Reservation failed for logical server SvrGrp1-1. Unable to find a
virtual server with the following requirements: Recoverable. 3
processor(s)."
Possible cause
To resolve this issue, narrow the network selection options, eliminating general specifications
(“Any” options) from the network selection attributes. If removing all general options does not
select the correct network, specify the network by name or select fewer server pools and resources
when submitting the request. Action
From the Insight Dynamics logical server perspective, clicking on the Manage this logical server
with HP Insight Orchestration
icon displays the following message: Could not find a
provisioned infrastructure service with the specified logical server in
Insight Orchestration. If a physical server was selected and the
infrastructure service was provisioned by Insight Orchestration, check
if its status is not standby.
Failure message
The logical server had been deactivated. Possible cause
• If it is not a “clean-me” logical server then return to Insight Orchestration and issue an Activate
servers
request for the logical server.
• If it is a “clean-me” logical server then perform a manual cleanup process for the logical server.
See
“Manual clean-up process” .
Action
Flexing services
Troubleshooting items addressed in this section:
• Add data disk request fails.
Add data disk request fails. Issue
Server deactivated Possible cause
This error might occur if you attempt to add a data disk for logical servers that are deactivated.
To continue to add the data disk, you must initiate an Activate servers request, and after restoring
the service, add the disks to the Logical Server Group. Action
Deactivate, activate, power off, or power on operations
Physical
Troubleshooting items addressed in this section:
Working with services 91