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Role specific operations, Operations console – HP Matrix Operating Environment Software User Manual

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What messages do I see when a paused boot disk deployment is cancelled by an
administrator?

What messages do I see when a paused boot disk deployment is cancelled by an administrator?

Issue

Possible cause

When an administrator cancels a boot disk allocation that is paused, Insight Orchestration may
display two messages on the Request page:

first message indicates that the boot disk deployment was canceled by an administrator, for
example:

“ Request for 3Tier_infra_1 has been canceled by Ann. ”

The second message contains notes entered by an administrator at the time of the cancellation,
for example:

“ Unable to do this right now, please call me on 236-4808 to
re-schedule, Ron

”. If a note is not entered by the administrator, this message is omitted.

Action

Role specific operations

Operations Console

Troubleshooting items addressed in this section:

Insight Orchestration console in Systems Insight Manager displays: The HP Insight
Orchestration tool cannot be displayed. Problem: Failed to login to the Insight Orchestration
service from Systems Insight Manager.

When logging into Insight Orchestration in Systems Insight Manager, an error page appears
stating

The HP Insight Orchestration tool cannot be displayed. Cannot contact the Insight

Orchestration service running at:

Users added to the HPIO_Administrators group cannot log in to Insight Orchestration
console.

Operating system information does not display on the Service Details page.

Request details displays allocated when a reservation process finishes.

Users are not able to login to Insight Orchestration after installation or after assigning the
user to a different Insight Orchestration group.

When extending the lease period, the operation fails without stating a specific reason or
error message.

An operation on servers under a VCDG did not complete the requested operation.

Moving servers to the Maintenance pool always deactivates the servers.

The memory resources allocated to a virtual machine host are not available after I use the
Deactivate servers operation.

A step in the Request Details is shown as having failed.

A request continues to process after being canceled.

Some of my virtual machine templates do not appear on the Software tab.

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Troubleshooting