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HP Matrix Operating Environment Software User Manual

Page 102

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You may encounter Integrity firmware blade corruption during provisioning of the following
Integrity blades: BL870c, BL870c i2, BL890c, or BL860c i2.

Issue

Insight Orchestration issues power cycle operations during provisioning and deprovisioning
when deploying Integrity blades. If a power cycle operation happens before the boot process
completes, the blade HBA firmware could become corrupted.

Power cycle time requirement is measured as the time from power-on until the EFI shell prompt
appears.

Possible cause

For physical provisioning to perform correctly, Insight Orchestration and Logical Server
Management must be configured to wait the appropriate length of time for the slowest server
blade to complete booting.

In Insight Orchestration, the C:\Program Files\HP\Insight Orchestration\conf\
hpio.properties

file, the serverboot.physical.wait.seconds attribute must

be increased.

In Logical Server Management, the C:\Program Files\HP\Virtual Server
environment\conf\lsa\lsa.properties

file, the INTEGRITY_POWERON_WAITTIME

attribute must be increased.

Following are recommended minimums. Depending on the size of memory and number of HBA
cards on each server blade, the values may need to be greater than the minimums.

Integrity BL860c and BL860c i2 blades:

— For HP IO serverboot.physical.wait.seconds, use the default minimum of 360

seconds.

— For LSM INTEGRITY_POWERON_WAITTIME, use the default minimum of 360000

milliseconds.

BL870c and BL870c i2 blades:
— For HP IO serverboot.physical.wait.seconds, use the default minimum of 540

seconds.

— For LSM INTEGRITY_POWERON_WAITTIME, use the default minimum of 540000

milliseconds.

BL890c and BL890c i2 blades:
— For HP IO serverboot.physical.wait.seconds, use the default minimum of 1080

seconds.

— For LSM INTEGRITY_POWERON_WAITTIME, use the default minimum of 1080000

milliseconds.

Action

Blades that are not in use are shown in IO server pools, but IO does not allocate the blades for
provisioning.

Issue

Possible cause

Run the command sbapi GetServerPools and check the isValidTarget value for the
blade.

If IsValidTarget=true, refresh the Servers view and try again.

If IsValidTarget=false, the blade cannot be used for provisioning. Possible causes:
1. The blade has a hardware problem
2. The blade enclosure is in maintenance mode (verify via VCEM)
3. The blade is no longer in its enclosure (verify via OA)
4. The VC domain group is deleted (verify via VCEM)

If a blade is not expected to ever be available again for provisioning (especially under actions 3
and 4, above), it can be moved to another server pool created especially for unavailable servers
(IO contains the built-in Maintenance pool).

Action

102

Troubleshooting