Controlled Products Systems Group 222X383 - Manual (Page 59)

Installation and Maintenance Manual
51
D0119, Rev. F
Troubleshooting
The Smart Touch Controller system includes many self diagnostics. The LCD displays specific messages and
the Audio Alert buzzer sounds distinctive chirps. Any Alerts, Faults or Errors are also logged into memory and
date/time stamped. For diagnostic purposes these messages can be retrieved with optional START software
available from HySecurity (see bottom of page 29). The following chart lists problem codes detected by the
Smart Touch Controller.
Error, Fault, or Alert Status
LCD
Display
Reads Buzzer Chirp Sequence
Cannot respond due to tripped IES
sensor or operator is in entrapment mode Entr Entr 2 chirps/sec every 2 seconds while control
input is active
Safety Mode Alert SAFE SAFE 2 chirps once when in Safety Mode
Low 24V Control Voltage Alert (AC or
DC) Lo24 Lo24 N/A (display flashes 1 sec every 5
seconds)
Critical Low Power (AC or DC ) bAdP bAdP 1 chirp every 3 secs. – controls disabled
Dead 24V Battery Alert – DC only bat - dEAd bat - dEAd 3 chirps upon any operating command
Gate Forced Open Alert ALE1 ALE1 2 pulses/sec for 30 seconds
Gate drift closed Alert ALE2 ALE2 2 pulses/sec for 10 seconds
Motor thermal overload Alert ALE4 ALE4 2 chirps/sec once every 15 seconds
Both Limits Tripped Alert ALE5 ALE5 2 chirps/sec every 15 seconds
Limits not released in 10 seconds ALE6 ALE6 2 chirps/sec every 15 seconds
Loop detector freq change alert ALE7 ALE7 2 chirps/sec every 15 seconds
Loop shorted to ground alert ALE8 ALE8 2 chirps/sec every 15 seconds
Loop open (disconnected) alert ALE9 ALE9 2 chirps/sec every 15 seconds
Loop detector comm. alert AL10 AL10 2 chirps/sec every 15 seconds
Loop detector failed alert AL11 AL11 2 chirps/sec every 15 seconds
Loop detector active >5 minutes AL12 AL12 2 chirps/sec every 15 seconds
General I2C Comm. Buss failure AL16 AL16 2 chirps/sec every 15 seconds
Bad 3V coin battery AL17 AL17 2 chirps/sec every 15 seconds
Lock Intrlk (Input #22) Blocks Open AL20 AL20 2 chirps/sec every 15 seconds
Maximum Run Fault FAL1 FAL1 1 chirp once every 15 seconds
Photo eye Fault (supervised) FAL2 FAL2 2 chirps/sec once per minute
Critical AC sag – bad supply wire FAL3 FAL3 2 chirps/sec once per minute
Directional Motion Error Err1 Err1 3 chirps/sec once per minute
Disconnected IES Error Err2 Err2 3 chirps/sec once per minute
Serial comm. internal Error Err3 Err3 3 chirps/sec once per minute or 3 on Cmd.
Serial comm. mast/slave Error Err4 Err4 3 chirps/sec once per minute
EEPROM Data Error (factory) Err7 Err7 3 chirps/sec once per minute
EEPROM Data Error (installer) Err8 Err8 3 chirps/sec once per minute
EEPROM Data Error (user menu) Err9 Err9 3 chirps/sec once per minute
Memory Checksum Error FAiL Fail 3 chirps/sec once per minute
The green LED (near #24 on Classic Smart Touch boards and near the “coin” battery on New
Generation controllers (after Sept. 2006)) is the “heartbeat” of the processor. This LED always blinks at
a steady pace, to indicate normal operation.
Gate Speed: The speed at which a hydraulic operator moves a gate is determined by the size of the pump and the size
of the actuator components. Just like a gear box, this speed is not adjustable. Attempting to slow a gate by changing a
valve setting will cause inefficiency and heat. If the speed of a gate must be changed, contact your HySecurity distributor.
Extremely cold weather is unlikely to seriously affect the speed of the gate, because HySecurity employs a special grade of
hydraulic oil that we call Uniflow, which maintains a linear viscosity over a broad range of temperatures. Because of this
high quality oil and other design considerations, we rate our operators for service in ambient temperatures of -40F to 167F
(-40C to 75C) degrees. If the speed of your operator has been affected by cold weather, verify that the gate hardware is
not impaired by ice and verify that the reservoir is filled with Uniflow fluid. Consider adding a heater in extreme weather.