CognitiveTPG CRx - Manual (Page 67)

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Chapter 8: Troubleshooting
Tips for Avoiding Paper Jams
Make sure the roll of media is aligned in the center of the printer and the printer’s spring
loaded media guides are firmly pressed against both sides of the roll.
Blank Label is Printing
Make sure all cables and connectors are installed and secure. Before printing, make sure
media is loaded into the printer and both the power and ready green lights are on. If
the C Series printer is a thermal transfer unit it requires ribbon to print, and a ribbon will
need to be installed in the printer.