3Com TR - Manual (Page 119)

Support from Your Network Supplier F-3
3ComForum on CompuServe Online Service
3ComForum contains patches, software, drivers, and
technical articles about all 3Com products, as well as
a messaging section for peer support. To use
3ComForum, you need a CompuServe account.
To use 3ComForum:
1 Log on to your CompuServe account.
2 Type go threecom
3 Press [Return] to see the 3ComForum main menu.
Support from Your Network Supplier
If additional assistance is required, contact your
network supplier. Many suppliers are authorized
3Com service partners who are qualified to provide a
variety of services, including network planning, instal-
lation, hardware maintenance, application training,
and support services.
When you contact your network supplier for assis-
tance, have the following information ready:
■ A list of system hardware and software, including
revision levels
■
Diagnostic error messages
■ Details about recent configuration changes, if
applicable
If you are unable to contact your network supplier,
see the following section on how to contact 3Com.
Support from 3Com
If you are unable to receive support from your
network supplier, technical support contracts are
available from 3Com.
Contact your local 3Com sales office to find your
authorized service provider using one of these
numbers:
Regional Sales Office Telephone Number
3Com Corporation
P.O. Box 58145
5400 Bayfront Plaza
Santa Clara, California
95052-8145
U.S.A.
800 NET 3Com or 1 408 764 5000
408 764 5001 (fax)
3Com Asia Limited
Australia
Hong Kong
India
Indonesia
Japan
Korea
Malaysia
New Zealand
Philippines
P.R. of China
Singapore
Taiwan, R.O.C.
Thailand
61 2 9937 5000 (Sydney)
61 3 9866 8022 (Melbourne)
852 2501 1111
91 11 644 3974
62 21 572 2088
81 6 536 3303 (Osaka)
81 3 3345 7251 (Tokyo)
82 2 319 4711
60 3 732 7910
64 9 366 9138
632 892 4476
8610 68492568 (Beijing)
86 21 63501581 (Shanghai)
65 538 9368
886 2 377 5850
662 231 8151 5
3Com Benelux B.V.
Belgium
Netherlands
32 2 725 0202
31 30 6029700
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