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How to get help – Nortel Networks 1000ASE-XD User Manual

Page 23

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Preface

23

Using the BayStack 420 10/100/1000 Switch

You can purchase selected documentation sets, CDs, and technical publications
through the Internet at the

www1.fatbrain.com/documentation/nortel/

URL.

How to get help

If you purchased a service contract for your Nortel Networks product from a
distributor or authorized reseller, contact the technical support staff for that
distributor or reseller for assistance.

If you purchased a Nortel Networks service program, contact one of the following
Nortel Networks Technical Solutions Centers:

An Express Routing Code (ERC) is available for many Nortel Networks products
and services. When you use an ERC, your call is routed to a technical support
person who specializes in supporting that product or service. To locate an ERC for
your product or service, go to the

www12.nortelnetworks.com/

URL and click

ERC at the bottom of the page.

Technical Solutions Center

Telephone

Europe, Middle East, and Africa

(33) (4) 92-966-968

North America

(800) 4NORTEL or (800) 466-7835

Asia Pacific

(61) (2) 9927-8800

China

(800) 810-5000