beautypg.com

Palm TX User Manual

Page 652

background image

Palm

®

T|X Handheld

630

CHAPTER 29

Common Questions

b. Double-click a PRC file. On a Windows computer, the Quick Install window opens with

the PRC file listed. On a Mac computer, the HotSync manager window opens with the
PRC file listed.

Alternatively, on a Mac computer, you can drag the PRC file to the Send To

Handheld droplet instead of double-clicking it.

c. Click Done.

d. Synchronize your handheld with your computer.

e. Operate your handheld and try to replicate problem operations.

f. Do one of the following:

• If installing the application re-creates your problem, remove the application and

contact the application developer for a solution. Continue to reinstall your applications
one application at a time to make sure another application is not creating a problem.

• If installing the application does not cause a problem, go to step a and reinstall another

application.

g. Go to www.Palm.com/us/support/contact/incompatible_apps.html to provide feedback

to Palm on the application.

Some applications use more than one PRC file. You should continue to check

each PRC file even if you identify one associated with an application that is causing a
problem on your handheld, since that application may use other PRC files.

NOTE

NOTE