Palm TX - Manual (Page 331)

Palm ® T|X Handheld 309
CHAPTER 16 Sending and Receiving Email Messages
VPNs
If you want to access email on your handheld using your corporate email account, you may need
to set up a virtual private network (VPN) on your handheld. A VPN enables you to log in to your
corporate mail server through the company’s firewall (security layer). Without a VPN, you cannot
pass through the firewall to gain access to the mail server.
You need to set up a VPN to access corporate email in either of the following situations:
• Your company’s wireless local area network (LAN) is located outside the firewall.
• Your company’s wireless LAN is located inside the firewall, but you are trying to access
the network from outside the firewall (for example, from a public location or at home).
Check with your company’s server administrator to see if a VPN is required for you to access
the corporate network.
The Auto Sync feature in the VersaMail application may not work with a VPN
connection. Also, you cannot use scheduled sending retry of email with accounts that use a VPN
connection.
The Enterprise Software link on your handheld software installation CD contains a link to purchase
and download VPN software for the handheld. Once you purchase and download the software,
you set up a VPN connection in Preferences on your handheld. If you are using a VPN connection,
make sure the connection is on in the VersaMail application. In the message list, open the Options
menu, and then select Connect VPN.
If your corporate mail system uses Microsoft Exchange Server 2003, you may be able
to set up an account that uses Microsoft Exchange ActiveSync ® on your handheld. For more
information, see Working with Microsoft Exchange ActiveSync.
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