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Sharing, I forgot the password, and my handheld is locked – Palm TX User Manual

Page 648

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Palm

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T|X Handheld

626

CHAPTER 29

Common Questions

3. Select Delete Password to remove the password and delete all private records.

4. Synchronize your handheld with your computer again.

I forgot the password, and my handheld is locked.

First, use the password hint to try to remember the password. If this doesn’t help or if you do not
have a password hint, you must perform a hard reset to continue using your handheld. Performing
a hard reset deletes all of the information on your handheld. To protect your info and create a
backup of your info, synchronize to back up the contents of your handheld to your computer often.

Sharing

I can’t beam information to another handheld or other handheld.

Depending on the receiving handheld model, not all information may be sent correctly.

• If you are beaming to another Palm Powered handheld, confirm that your handheld and the

other handheld are 4 to 39 inches (approximately ten centimeters to one meter) apart and that
the path between the two handhelds is clear of obstacles. Beaming distances to other handhelds
with an IR port may be different.

• Move your handheld closer to the receiving handheld.

• Make sure the receiving handheld has beam receive enabled.

Perform a soft reset on both your handheld and the receiving handheld.

• Avoid beaming in bright sunlight or fluorescent light. These produce infrared noise that can

make beaming go slower or, in some cases, prevent it from working at all.

NOTE