Palm TX - Manual (Page 424)

Palm ® T|X Handheld 402
CHAPTER 16 Sending and Receiving Email Messages
Getting email messages
The steps you take for manually getting messages in a Microsoft Exchange ActiveSync account
are the same as for all other accounts, with one exception: You select Sync instead of Get or
Get & Send.
However, what takes place during message retrieval for this type of account is different from
that of other accounts. Here are the important differences:
These differences apply to an account that uses Microsoft Exchange AutoSync whether
you manually retrieve messages or set up an Auto Sync schedule.
Message retrieval When you get messages manually or through Auto Sync, Microsoft Exchange
ActiveSync not only retrieves email messages directly from the server for the time interval set on
your handheld (default is seven days); it also retrieves all Calendar events directly from the server
for the preceding seven days. The interval for Calendar event retrieval is always seven days,
regardless of the interval you set on your handheld.
Wireless synchronization Microsoft Exchange ActiveSync supports wireless synchronization
with the server only. To retrieve email messages and Calendar events, you must select Sync in the
VersaMail application to make a wireless connection to the server. If you synchronize your
handheld with your computer, info from other applications—Contacts, Memos, and so on—is
synchronized, but email messages and Calendar events are not.
Message removal Microsoft Exchange ActiveSync removes any email messages from your
handheld that fall outside the time interval set on the handheld. For example, if the time interval
is set at seven days, any email messages that are eight days old are removed from your handheld.
This info is not removed from the Exchange server.
Tip
Increase the time interval
for how many days’
worth of email to retrieve
so that recent messages
are not removed from
your handheld. Note that
the interval for Calendar
event retrieval is always
seven days.
Did You Know?
When you set
preferences for getting
messages for a Microsoft
Exchange ActiveSync
account, the Ask Every
Time option does not
appear.
NOTE