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Appendix, Fault tracing – Siemens SE105 User Manual

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92

Appendix

Gigaset Router / de / A31008-E105-B100-2-19 / appendix.fm / 05.06.2003

Appendix

Fault tracing

This chapter describes common problems and their solution. The Gigaset Router is easy

to monitor thanks to its LED displays. Problems can be quickly identified. If you cannot

solve the connection problem after checking the LED displays, please consult the other

sections of the following table.

Symptom

Possible cause and solutions

PWR lamp does not light up. No power supply.

Check whether the mains unit is connected to the

Gigaset Router and a power outlet.

Check whether the power outlet and the mains unit

are working properly. If the mains unit is not

working properly, please get in touch with our

customer service unit (see page 97).

(LINK/ACT) display of a

connected device does not

light up.

No LAN connection

Make sure that the connected device is switched on.

Check whether the Ethernet cable is plugged in.

Check that you are using the right cable type (CAT 3,

4 or 5) and that the cable is not too long (100 m).

Check that the network card on the connected

device and the cables are not defective. If necessary,

replace a defective network card or cable.

Use the Windows device manager (My Computer -

Properties) to check whether the network card is

functioning. If you see a red cross or a question

mark, then the driver may not have been installed or

there is a resource conflict. Follow the Windows

instructions to remedy the problem.

WLAN display does not light

up.

Activate the router's wireless module (menu

Wireless).