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FARGO electronic DTC300 User Manual

Page 4

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RESTRICTED USE ONLY

Fargo Electronics, Inc.

DTC400/DTC300/DTC300M Card Printer Service Manual (Rev. 1.3)

iv

Installing Blank Cards into the Card Hopper ___________________________________________ 4-10

Lowering the Card Output Hopper ___________________________________________________ 4-13

Flipper Table Module Installation ______________________________________________________ 4-14

Installing the Flipper Table Module Assembly (D900200) ________________________________ 4-14

DTC400 Card Printer/Encoder Card Flipper Module Upgrade Kit_____________________________ 4-17

Introduction ____________________________________________________________________ 4-17

Installing the Card Flipper Module Upgrade Kit ________________________________________ 4-18

Printer Driver Installation ____________________________________________________________ 4-26

Installing the Printer Driver ________________________________________________________ 4-26

Printing a Test Print Image _________________________________________________________ 4-39

Printer Transport ___________________________________________________________________ 4-41

Moving the Printer to another location ________________________________________________ 4-41

Section 5: General Troubleshooting __________________________________________ 5-1

Table of Contents ___________________________________________________________________ 5-1

Safety Messages (review carefully)______________________________________________________ 5-3

Communications Errors_______________________________________________________________ 5-4

Resolving the Communication Errors__________________________________________________ 5-4

Print Process Errors__________________________________________________________________ 5-6

Resolving a Card Not Fed Error (Cards will not feed off the Hopper)_________________________ 5-6

Resolving a Card Not Fed Error (Two (2) or more card feed at the same time)__________________ 5-9

Resolving a Ribbon RFID Error (Ribbon RFID Antenna is Corrupted) ______________________ 5-11

Resolving a Ribbon RFID Error (Ribbon RFID Sensor is Corrupted) ________________________ 5-13

Resolving the Mag Verify Error _____________________________________________________ 5-14

Resolving the No Mag Installed Error ________________________________________________ 5-17

Resolving a Ribbon Sensor Error (Ribbon Miscue) ______________________________________ 5-19

Resolving a Ribbon Break Jam Error _________________________________________________ 5-21

Resolving a Ribbon Out Error ______________________________________________________ 5-23

Resolving a No Ribbon Installed Error________________________________________________ 5-24

Resolving a Invalid Ribbon Error____________________________________________________ 5-26

Resolving a Wrong Ribbon Error ____________________________________________________ 5-28

Resolving a Card Jam Error ________________________________________________________ 5-30

Resolving a Headlift Motor or Sensor Error____________________________________________ 5-32

Resolving the Cover Open Error Message _____________________________________________ 5-33

Resolving the Blank Output issues ___________________________________________________ 5-35

Flipper Table Module Assembly Problems _______________________________________________ 5-38

Resolving the No Flipper Table Module problem _______________________________________ 5-38

Resolving the Flipper Jam Error_____________________________________________________ 5-39

Diagnosing Image Problems __________________________________________________________ 5-41

Resolving the Pixel Failure problems_________________________________________________ 5-41

Resolving the Card Surface Debris problems___________________________________________ 5-42

Resolving the Incorrect Image Darkness problems ______________________________________ 5-43

Resolving Ribbon Wrinkle problems _________________________________________________ 5-45

Resolving the Excessive Resin Printing problems _______________________________________ 5-47

Resolving the Incomplete Resin Printing problems ______________________________________ 5-49

Resolving the Image Placement problems _____________________________________________ 5-50

Resolving the Poor Image Quality problems ___________________________________________ 5-53

Running the Self Test _______________________________________________________________ 5-54

Running the Standard Self Test Print _________________________________________________ 5-55

Running the Magnetic Self Test (HiCo Only) __________________________________________ 5-56

Section 6: Printer Adjustments_______________________________________________ 6-1

Table of Contents ___________________________________________________________________ 6-1

Safety Messages (review carefully)______________________________________________________ 6-4

Safety Messages (review carefully)______________________________________________________ 6-5

DTC400/DTC300 Print Driver Options __________________________________________________ 6-6