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Resolving a wrong ribbon error – FARGO electronic DTC300 User Manual

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Fargo Electronics, Inc.

DTC400/DTC300/DTC300M Card Printer Service Manual (Rev. 1.3)

5-28

Resolving a Wrong Ribbon Error

All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.

Step Procedure

1

Review the following information.

Symptom: Printer errors out as soon as it receives data from the PC

Printer Error State: The Ribbon installed does not match the Printer Driver
information

LCD Error Display: Wrong Ribbon

Driver Monitor Error Display: Wrong Ribbon