HP 9600 Series - Manual (Page 81)

6-6 ENWW
Clearing jams
Use the following methods to locate and clear a paper jam. For information on how to avoid
jams, see
“Tips for avoiding paper jams” .
Remove the rear access panel, pull out any jammed paper, and then reinsert the rear
access panel.
Remove the rear cover from the auto-duplex unit (if installed), remove any paper, and
replace the rear cover. If the paper jam is not visible by removing the rear cover, remove
the auto-duplex unit to locate the jam.
To prevent jammed paper from tearing off inside the printer, try to grasp jammed paper with
both hands and exert even pressure on both sides while pulling the paper towards you.