Customer support, Toolbox, Hp instant support – HP 9600 Series User Manual
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Customer support
The information in
suggests solutions to
common problems. If your printer is not operating properly and the suggestions do not solve
your problem, try using one of the following support services to obtain assistance.
Toolbox
Clicking the
Troubleshooting
button on the
Information
tab provides easy step-by-step
solutions to common printing problems. You should be able to resolve most printing problems
by following the provided solutions step-by-step.
To open the Toolbox, click
Start
, point to
Programs
,
hp deskjet 9600 series
, and then click
hp deskjet 9600 series Toolbox
. Or in the status area of the Windows taskbar (near the
clock), click the Toolbox icon.
HP Instant Support
HP Instant Support is a web-based tool that provides product-specific services,
troubleshooting tips, and information about your printer’s ink and media usage. You must have
an Internet connection to use HP Instant Support.
To access HP Instant Support, open the Toolbox and click
HP Instant Support
on the
Information
tab.
World Wide Web
Visit our World Wide Web for the latest printer software, product, operating system, and
support information
The Toolbox is available only if you installed the printer driver through Setup.exe.
HP Instant Support web pages are dynamically created. Do not bookmark this site; always
access it from the Toolbox.