HP 9600 Series - Manual (Page 115)

9-3 ENWW
Hewlett-Packard Limited Warranty Statement
Extent of Limited Warranty
1 Hewlett-Packard warrants to the end-user customer that the
HP products specified above will be free from defects in
materials and workmanship for the duration specified above,
which duration begins on the date of purchase by the
customer.
2 For software products, HP’s limited warranty applies only to a
failure to execute programming instructions. HP does not
warrant that the operation of any product will be uninterrupted
or error free.
3 HP’s limited warranty covers only those defects that arise as a
result of normal use of the product, and does not cover any
other problems, including those that arise as a result of:
a Improper maintenance or modification;
b Software, media, parts, or supplies not provided or
supported by HP;
c Operation outside the product’s specifications;
d Unauthorized modification or misuse.
4 For HP printer products, the use of a non-HP print cartridge or
a refilled print cartridge does not affect either the warranty to
the customer or any HP support contract with the customer.
However, if printer failure or damage is attributable to the use
of a non-HP or refilled print cartridge, HP will charge its
standard time and materials charges to service the printer for
the particular failure or damage. This warranty does not extend
to empty HP print cartridges, refilled HP print cartridges, or HP
print cartridges which have been tampered with.
5 If HP receives, during the applicable warranty period, notice of
a defect in any product which is covered by HP’s warranty, HP
shall either repair or replace the product, at HP’s option.
6 If HP is unable to repair or replace, as applicable, a defective
product which is covered by HP’s warranty, HP shall, within a
reasonable time after being notified of the defect, refund the
purchase price for the product.
7 HP shall have no obligation to repair, replace, or refund until
the customer returns the defective product to HP.
8 Any replacement product may be either new or like new,
provided that it has functionality at least equal to that of the
product being replaced.
9 HP products may contain remanufactured parts, components,
or materials equivalent to new in performance.
10 HP’s Limited Warranty Statement is valid in any country/region
where the covered HP product is distributed by HP. Contracts
for additional warranty services, such as on-site service, are
available from any authorized HP service facility in countries/
regions where the product is distributed by HP or by an
authorized importer.
Limitations of Warranty
TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP
NOR ITS THIRD-PARTY SUPPLIERS MAKES ANY OTHER
WARRANTY OR CONDITION OF ANY KIND, WHETHER
EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, SATISFACTORY QUALITY, AND
FITNESS FOR A PARTICULAR PURPOSE.
Limitations of Liability
1 To the extent allowed by local law, the remedies provided in
this Warranty Statement are the customer’s sole and exclusive
remedies.
2 TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR
THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS
WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS
THIRD-PARTY SUPPLIERS BE LIABLE FOR DIRECT,
INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR
ANY OTHER LEGAL THEORY AND WHETHER ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES.
Local Law
1 This Warranty Statement gives the customer specific legal
rights. The customer may also have other rights which vary
from state to state in the United States, from province to
province in Canada, and from country/region to country/region
elsewhere in the world.
2 To the extent that this Warranty Statement is inconsistent with
local law, this Warranty Statement shall be deemed modified
to be consistent with such local law. Under such local law,
certain disclaimers and limitations of this Warranty Statement
may not apply to the customer. For example, some states in
the United States, as well as some governments outside the
United States (including provinces in Canada), may:
a Preclude the disclaimers and limitations in this Warranty
Statement from limiting the statutory rights of a customer
(e.g., the United Kingdom);
b Otherwise restrict the ability of a manufacturer to enforce
such disclaimers or limitations; or
c Grant the customer additional warranty rights, specify the
duration of implied warranties which the manufacturer
cannot disclaim, or allow limitations on the duration of
implied warranties.
3 FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND
NEW ZEALAND, THE TERMS IN THIS WARRANTY
STATEMENT, EXCEPT TO THE EXTENT LAWFULLY
PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY,
AND ARE IN ADDITION TO, THE MANDATORY
STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE
HP PRODUCTS TO SUCH CUSTOMERS.
HP product Duration of Limited Warranty
Software 90 days
Accessories 90 days
Print cartridges Until the HP print cartridge has been depleted of HP ink, or until
the “end of warranty” date printed on the HP print cartridge,
whichever occurs first.
Printer peripheral hardware (see below for details) 1 year