Error messages – Brother HLL9410CDN Enterprise Color Laser Printer User Manual
Page 246
> Error Messages
Error Messages
The most common error messages are shown in the table.
Error Messages
Cause
Action
The maximum number
of devices are
already connected
using Wi-Fi
Direct. Press
[OK].
Four mobile devices are
already connected to the Wi-Fi
Direct network when the
Brother machine is the Group
Owner.
After the current connection between your Brother
machine and another mobile device has shut down, try to
configure the Wi-Fi Direct settings again. You can confirm
the connection status by printing the Network
Configuration Report.
See
Related Information
:
Print the Network Configuration
Report
.
Authentication
error, contact
your
administrator.
Your authentication setting for
the Store Print Log to Network
feature is not correct.
•
Make sure the
Username
and
Password
in
Authentication Setting
are correct. If the username
is part of a domain, enter the username in one of the
following styles: user@domain or domain\user.
•
Make sure the SNTP time server settings are
configured correctly so the time matches the time
used for authentication by Kerberos or NTLMv2.
Check User ID and
Password.
The Kerberos Authentication
error.
Make sure you have entered a correct user name and a
password for the Kerberos server. For more information
on the Kerberos server settings, contact your network
administrator.
The DNS server configuration
is not correct.
Contact your network administrator for the information on
the DNS server settings.
The Brother machine cannot
connect to the Kerberos server.
Contact your network administrator for the information on
the Kerberos server settings.
Connection Error
Other devices are trying to
connect to the Wi-Fi Direct
network at the same time.
Make sure there are no other devices trying to connect to
the Wi-Fi Direct network, and then try to configure the Wi-
Fi Direct settings again.
Connection Failed
The Brother machine and your
mobile device cannot
communicate during the Wi-Fi
Direct network configuration.
•
Move the mobile device closer to your Brother
machine.
•
Move your Brother machine and the mobile device to
an obstruction-free area.
File access error,
contact your
administrator.
The Brother machine cannot
access the destination folder
for the Store Print Log to
Network feature.
•
Make sure the stored directory name is correct.
•
Make sure the stored directory is write-enabled.
•
Make sure the file is not locked.
Log Access Error
In Web Based Management,
you have selected the
Cancel
option in the
Error
Detection Setting
of
Store
Print Log to Network
.
Wait for about 60 seconds until this message disappears
from the LCD.
No Device
When configuring the Wi-Fi
Direct network, the Brother
machine cannot find your
mobile device.
•
Make sure your machine and mobile device are in the
Wi-Fi Direct mode.
•
Move the mobile device closer to your Brother
machine.
•
Move your Brother machine and the mobile device to
an obstruction-free area.
•
If you are manually configuring the Wi-Fi Direct
network, make sure you have entered the correct
password.
•
If your mobile device has a configuration page for how
to obtain an IP address, make sure the IP address of
your mobile device has been configured via DHCP.
241