Brother HLL9410CDN Enterprise Color Laser Printer - Manual (Page 234)

Home > Troubleshooting > Paper Jams > Paper is Jammed Inside the Machine
Paper is Jammed Inside the Machine
If the machine's control panel or the Status Monitor indicates that there is a jam inside the machine, follow these
steps:
1. Press the front cover release button and open the front cover.
2. Hold the drum unit's green labeled handle. Pull the drum unit out of the machine until it stops.
CAUTION
We recommend placing the toner cartridges and the drum unit assembly on a clean, flat surface with
disposable paper underneath it in case you accidentally spill or scatter toner.
3. Holding the green labeled handles of the drum unit, lift the front of the drum unit and remove it from the
machine.
IMPORTANT
Hold the handles of the drum unit when you carry it. DO NOT hold the sides of the drum unit.
4. Slowly remove the jammed paper.
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