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Copy and scan problems – Xerox WorkCentre 6515DNI User Manual

Page 218

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Troubleshooting

218

Xerox

®

WorkCentre

®

6515 Color Multifunction Printer

User Guide

Copy and Scan Problems

If the copy or scan quality is poor, refer to the following table.

Symptoms

Solutions

Lines or streaks only present in copies made

from the document feeder.

There is debris on the CVT glass or the second-side scanning lens

assembly. When scanning, the paper from the document feeder

passes over the debris on the glass surfaces, resulting in lines and

streaks. Clean all glass surfaces with a lint-free cloth. For details,

refer to

Cleaning the Scanner

on page 166.

Spots present in copies taken from the

document glass.

There is debris on the document glass. When scanning, the debris

creates a spot on the image. Clean all glass surfaces with a lint-free

cloth.

Image is too light or too dark.

Adjust the lighten/darken setting.

Colors are inaccurate.

Adjust color settings and confirm that the correct Original Type

is set.

Perform the Scan Color Consistency procedure. For details, refer

to

Color Registration

on page 176.

If the problem persists, for online support information, go to

www.xerox.com/office/WC6515support.