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Prior to your call, Placing the call, Technical assistance -2 – Emulex DCP_link User Manual

Page 122: Rior to, Lacing the, Technical assistance

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8-2 Chapter 8

Technical Assistance

If you experience problems and cannot resolve them, contact Emulex
Technical Support.

Prior to Your Call

Prior to calling Technical Support, gather the following information:

1) Type of host, operating system, and release level (for example,

SparcStation II with SunOS 4.1.1).

2) Network operating system (Novell, TCP/IP, etc.) and release level.

3) Contents of any error log files, such as /tmp/emlx[pid].log.

NOTE: If possible, call Technical Support from a phone

next to a terminal with access to the network.

Placing the Call

Ater you gather the requested information, contact Emulex at one of the
following sites.