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Screen is blank, Screen is dark, Inaccurate response to stylus taps – Casio BE-300 User Manual

Page 161: Slow or no response, Modem connection problems

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161

Screen is blank

If the CASSIOPEIA does not respond when you briefly press the Power button, press and hold the
button for a full second. If that does not work, try the following steps, performing the next step
only if the one you just performed did not solve the problem.
1. Plug the CASSIOPEIA into AC power.
2. Recharge the battery.
3. Adjust display brightness. While holding down the Power button, press the right or left cursor

buttons to adjust brightness.

4. Adjust display contrast. While holding down the Power button, press the up or down cursor

buttons to adjust contrast.

5. Reset the CASSIOPEIA. See “To reset your CASSIOPEIA” in the Hardware Manual.

Screen is dark

Prolonged exposure to direct sunlight may cause your CASSIOPEIA screen to temporarily
darken. This is normal for LCD screens and is not permanent.

Inaccurate response to stylus taps

Adjust the touch screen alignment. You can launch the touch screen alignment procedure by
holding down the Power button and pressing the OK button.

Slow or no response

Reset the CASSIOPEIA. See “To reset your CASSIOPEIA” in the Hardware Manual.

Modem connection problems

You may encounter the following problems when using a modem.

Cannot dial out

• Remove your CASSIOPEIA from the cradle or disconnect the cable. You cannot connect using

a modem if your CASSIOPEIA has an active connection with the computer.

• Verify that the modem is firmly seated and connected to your CASSIOPEIA and the telephone

jack.

• Make sure the telephone line is analog. (Analog telephone lines transmit data in analog instead

of digital form. Your home telephone line is most likely analog, while office telephone lines are
often digital.)

• If you create a modem connection for an external modem, select Hayes Compatible on COM1

as your modem. If you are using a modem card, select the modem card as your modem.

• To use an external modem, you need to use a NULL modem cable and appropriate adapters to

connect the external modem to your CASSIOPEIA.

• Make sure the modem is waiting for a dial tone. Make sure the “Wait for tone” option is

selected on the Modem Setup screen of the modem you are using. See “To configure a dial-up
connection setup” on page 56 for more information.