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2service – KACO blueplanet 750 - 1000 kVA User Manual

Page 8

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Page 8

KACO blueplanet 1000/875/750 TL3 M1 IS OD DEX0

Service

2

Service

If you need help fixing a technical problem with one of our KACO products, please contact our service hotline.
Please have the following information ready so that we can help you quickly and efficiently:

Inverter type / Serial number

Error message shown on the display / Description of the fault / Did you notice anything

Unusual / What has already been done to analyze the fault

Module type and string circuit

Date of installation/Start-up report

Consignment identification / Delivery address / Contact person (with telephone number)

Hotlines

Technical troubleshooting

Technical consultation

Inverters

+49 (0) 7132/3818-660

+49 (0) 7132/3818-670

Data logging and accessories

+49 (0) 7132/3818-680

+49 (0) 7132/3818-690

Customer help desk

Monday to Friday from 8:00 a.m. to 5:00 p.m. (CET)