Grass Valley GV STRATUS Installation v.3.1 - Manual (Page 172)

Take the following into consideration when connecting to K2 systems:
• Before you can use the Remote Desktop Connection, you need network access and permissions
to connect to the K2 system.
• You can use either the name or the IP address to access the K2 system.
• Do not use the Remote Desktop Connection to access the PC running the Control Point software
or to access the AppCenter application; results may be unreliable.
• Take care when accessing an online K2 system on which media access is underway. The additional
load on network and system resources could cause unpredictable results.
• Lack of robust video/graphic support can cause video display problems. Remote desktop
connections can interrupt proxy and live streaming. AppCenter video monitoring is not supported
through Remote Desktop Connection.
Accessing Remote Desktop Connection
1. Do one of the following:
• Click the Start button on the Windows task bar
• Press the Windows key on the keyboard.
2. Select Programs | Accessories | Communications | Remote Desktop Connection .
The Remote Desktop dialog box opens.
3. Enter the name or IP address of the system to which you are making the remote connection and
click Connect .
Accessing a device via Remote Desktop from SiteConfig
You can access a device via Remote Desktop if you have configured its network properties to allow
communication over the control network.
• To initiate a Remote Desktop session, right-click on a device in the tree view and select Remote
Desktop .
SiteConfig opens a Remote Desktop session to the device in a new window and automatically
logs on using either the global credentials or the overridden credentials (if any).
If Remote Desktop does not log on to the device, check the credentials being used and check
network connectivity to the device.
• Click the visible dialog pending user input link next to a deployment task.
This link appears if a deployment task is underway and a dialog on the device requires your
input. In this case SiteConfig can automatically launch a Remote Desktop session to the device.
If a dialog is not visible on the screen, check for a Interactive Service Detection flashing toolbar
button and use it to view the message. Provide user input as required for any dialogs or messages.
About SiteConfig and K2Config settings
Many settings and operations, such as network settings, adding/removing devices, and software
versions, are managed by both the SiteConfig application and the K2Config application. Each
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Understanding system concepts