H3C Technologies H3C S6300 Series Switches - Manual (Page 228)

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Failed to request local certificates
Symptom
Local certificate requests cannot be submitted.
Analysis
• The network connection is down because, for example, the network cable is damaged or the
connectors have bad contact.
• No CA certificate has been obtained before you submit the certificate request.
• The URL of the registration server is not correct or not specified.
• The registration acceptance authority is not specified or is not correctly specified.
• The required parameters are not configured for the PKI entity or are mistakenly configured.
• No key pair is specified for the PKI domain for certificate request, or the key pair is changed during
a certificate request process.
• Exclusive certificate request applications are running in the PKI domain.
• The PKI domain is not specified with the source IP address of the PKI protocol packets that the CA
server can accept, or is specified with an incorrect one.
• The system time of the device is not synchronized with the CA server.
Solution
1. Make sure the network connection is physically proper.
2. Obtain or import the CA certificate.
3. Use ping to verify that the registration server is reachable.
4. Specify the correct URL of the registration server.
5. Check the registration policy on the CR/RA, and make sure the attributes of the PKI entity meet the
policy requirements.
6. Specify the key pair used for certificate request in the PKI domain, or remove the key pair specified
in the PKI and submit a certificate request again.
7. Use pki abort-certificate-request domain to abort the certificate request.
8. Specify the correct source IP address for PKI protocol packets that the CA server can accept. For
the correct settings, contact the CA server administrator.
9. Synchronize the system time of the device with the CA server.
Failed to obtain CRLs
Symptom
CRLs cannot be obtained.
Analysis
• The network connection is down because, for example, the network cable is damaged or the
connectors have bad contact.
• No CA certificate has been obtained before you try to obtain CRLs.