Still experiencing print quality issues, Warning – Rena MACH X (Digital Color Label Printer) User Manual
Page 86

SECTION 4 
OPERATOR MAINTENANCE 
 
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12. Turn the printer’s Main Power Switch ON; then press the control panel’s ON/OFF button.
After printer initialization (~45 seconds) the Print Engine will automatically pull the Service Station 
the rest of the way in. 
NOTICE: If the Service Station should get jammed during this process (you hear motor stall noise or 
gear slipping noise); immediately turn OFF the printer’s Main Power Switch. This is one of the only 
exceptions for turning off the printer using the main power switch, before properly powering-down the 
print engine. Remove the Service station by turning the Large Gear counter-clockwise. Re-check that 
the Wiper Roller is properly installed and latched at each end. Then re-install the Service Station 
starting from step 8 above. 
 
Tip: The “Eject Service Station” button, located in the MC Series Toolbox, should be used if the 
service station needs to be removed in the future. 
WARNING! Please be sure to open the Clamshell before you eject the service station. If not, the 
service station cannot fully eject and damage to the service station drive system may occur. 
13. Verify that the wick, located on the bottom of the Service Station, is hanging
into the waste ink trough; as shown (as viewed looking into the Service 
Station Slot, from the exit end of the printer). 
 
 
 
 
 
14. Close the Ink Tank Door.
15. Close the Top Cover
16. Power the printer on and Test for proper operation.
 
 
Still Experiencing Print Quality Issues?
If you still experience print quality issues, after performing all the cleaning processes, outlined in this 
section, please refer to the “Troubleshooting Guide” for additional help. If you have exhausted all cleaning 
and troubleshooting options, and you have replaced the Printhead Cartridge and Wiper Roller; then this 
may indicate that the printer requires technical service. Please contact your support representative to 
schedule a service call. 
WARNING
Waste-ink from the Service Station flows through wicking 
material and out the hole, located on the bottom of the service 
station. If this wicking material is not directed into the trough; 
waste-ink will build up on the base of the Service Station Slot. 
This misdirected waste-ink will eventually find its way onto 
the Ink Tanks, inside the body of the printer and even under 
the printer; causing damage to the system. 
