Rena MACH X (Digital Color Label Printer) - Manual (Page 114)

SECTION 5
TROUBLESHOOTING
108
Toolbox System Status Messages (continued)
Displayed, in
red , in the MC Series Toolbox utility.
SYSTEM STATUS PROBLEM SOLUTION
PRINTHEAD_UNPRIMED Printhead priming
process has failed.
Ink delivery issue. If just powered on, or Tanks/Printhead
just installed, wait a few minutes; error
may clear by itself.
Replace missing/empty Ink Tanks or
Tanks that are reading less than 30%.
Check for kinked or pinched ink tubes .
Release Printhead and reinstall; using
proper techniques.
MECH_CANCELPAGE Job was canceled by
user pressing the
CANCEL button.
Job was interrupted by
“Clamshell” being
momentarily opened. Wait until print job has cleared from
printer. Then manually clear job from
computer’s print queue. Then send new
print job.
Check to be sure “Clamshell” is
securely latched, and then press “Clear
Error” button to continue. If problem
continues contact service support.
SYSTEM STATUS PROBLEM SOLUTION
Tilt values displayed in purple
Tilt: FB=1.1 LR=-1.3
WARNING! If values are above
+2 degrees or below -2 degrees;
stop printing and correct.
Tilt sensors have
detected that the
printer’s level is “out of
the normal operating
range”.
Verify that the table surface, that the
printer is placed upon, is level. If not,
please level.
If table surface is level, but Tilt values
are still shown in purple; please contact
your service representative. Tilt sensors
may need to be recalibrated.