Comtech EF Data TRP500 - Manual (Page 47)

TRP500-4450 C-band Outdoor Amplifier Revision 1
Ethernet Management MN-TRP500
4–11
4.5.5.1.3 Home | Support
Figure 4-3. Home | Support page
The ‘Home | Support’ page (Figure 4-3) allows the user to compose an e-mail message for
questions or problems with the TRP500.
Fill in the appropriate user information as required under Contact Information; the Problem
Report text window allows up to 256 characters maximum.
The TRP500 Support Web Page uses SMTP (Simple Mail Transport Protocol) to send e-mail to
Comtech EF Data Modulator Support (
[email protected] ).
IMPORTANT
For this page to operate correctly, the TRP500’s administrator is required to
specify the SMTP server, domain name, and destination on the Admin | Access
page (see Sect. 4.5.5.2.1).
Once the Contact Information is entered and a message is composed in the Problem Report
text window, click [Submit Email] to send the message.