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Comtrol DeviceMaster LT User Manual

Page 132

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132 - Troubleshooting and Technical Support

DeviceMaster LT User Guide: 2000586

Rev. B

Serial Connection Method

the Bootloader within the time-out period (default is fifteen seconds), an
application will be loaded from flash and started. If this happens,
repeat Steps 3 through 5. T
he #!DM command is the only case-sensitive
command and must be in uppercase.

6.

Enter password and press Enter, which
clears the existing password.

7.

Enter auth none and press Enter, which
removes the authentication level.

8.

If you do not know the IP address, enter ip
and press Enter.

9.

Enter timeout 15 and press Enter, which
sets a reasonable timeout value.

Note: If the Bootloader timeout has been

set too low to allow console port
access, and the IP address cannot
be discovered, then the
DeviceMaster LT must be returned
to Comtrol for re-flashing.

10. Connect the DeviceMaster LT directly to

the PC/laptop running PortVision DX.

Note: If necessary, see

Installing PortVision DX

on Page 15.

11. Open PortVision DX.

12. Scan the network so that PortVision DX discovers the DeviceMaster LT.

13. Right-click the DeviceMaster LT and then click Telnet/SSH Session.