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Comtrol DeviceMaster LT User Manual

Page 112

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112 - Troubleshooting and Technical Support

DeviceMaster LT User Guide: 2000586

Rev. B

Troubleshooting Checklist

If using a driver for Windows, you can use one of the Comtrol tools.

-

Advanced tab in the Comtrol Drivers Management Console which helps
identify problems.

-

PortVision DX contains two applications that can be used to test or
monitor the DeviceMaster LT:

-

Test Terminal program, which can be used to troubleshoot
communications on a port-by-port basis. See

Testing Ports Using Test

Terminal

on Page 118 for testing procedures.

-

Port Monitor program, which checks for errors, modem control, and
status signals. In addition, it provides you with raw byte input and
output counts. See

Testing Ports Using Port Monitor (PMon2)

on Page

115 for procedures.

-

Enable the Verbose Event Log feature on the Device General tab and then
reboot the system.

Reboot the system, then reset the power on the DeviceMaster LT and watch
the Status (Page 129) light activity.

Remove and reinstall the DeviceMaster NS-Link device driver.

If you have a spare DeviceMaster LT, try replacing the device.

Status LED

Description

5 quick flashes

The default application is starting
up.

10 sec. on. 1 sec. off, 10 sec. on.1 sec. off... The default application is running.