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Configuration – Kofax Communication Server 9.1 User Manual

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Client Applications

Administrator‘s Manual Version 5.32.00

©Kofax, Inc.

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4.10 Queue Length, Queue Age and Queued Pages Monitoring

A log agent writes log entries in regular intervals to the short term archive to be later
processed by TC/Report. NT performance counters allow a live view of TCOSS queue
lengths.

The log agent and the creation of NT performance counters are controlled by setting a log
agent entry in the q

ueue‘s user profile, e.g. for user ―F‖ to monitor the fax sending queue.

4.10.1 Configuration

This property page controls the queue length/age/pages log agent and the creation of NT
performance counters. (E.g.,

for user ―F‖ to monitor the fax sending queue.)

Queue length/age/pages monitoring must be enabled on sending queues (FAX, Telex...).

These sending queues must exist as user on KCS (user F, X ....) and the user must have

the flag "visible in outbox" enabled.

Performance counters are generated on the TCOSS server, not locally

Special characters and umlaut characters are not supported in Performance counter name

Different users cannot create the same performance counter

Wildcards (* or ?) are not supported