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Create a warning message, Alert value, Creating alerts – Kofax Communication Server 9.1 User Manual

Page 39: Create a queue length alert

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Client Applications

Administrator‘s Manual Version 5.32.00

©Kofax, Inc.

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4.9.2

Create a Warning Message

The warning message is created as usual with the TCfW client (menu Message/New). Enter
an appropriate warning text and all desired recipients of the warning. All send options like
priority; cover sheet etc. may be used. Make sure that the message originator (From field)
gives a valid user or queue (if the originator user is deleted the warning cannot be sent
anymore).

Instead of posting the warning message, immediately use the menu Message/Save As option
to save it to any KCS folder. It is recommended to store it in the FIS folder or in the system
folder ―+MAIL5V‖ and not in a user‘s private message folder where it may be deleted if the
user is removed. Remember the chosen folder and file name for the next step.

4.9.2.1

Alert Value

The alert value can be included in the warning message by using cover variables in a
coversheet:

Alert type

Value

Cover variable

Queue length

Number of messages

$ENam$

Queue age

Queue age in seconds

$ENam$

Queue age

Scheduled send time of oldest message in
the queue

$RDate$, $RTime$

Queued pages

Number of pages

$ENam$

4.9.3

Creating Alerts

4.9.3.1

Create a Queue Length Alert

Select the Queue Length/Age/Pages alerting property page, then select Queue Length in
the list on the left side and then click the

‗New Alert‘ button.