Kofax Communication Server 9.1 - Manual (Page 45)

Client Applications Administrator‘s Manual Version 5.32.00
©Kofax, Inc. 45/203
Example of a recipient in an alert template:
In this example the alert message is sent to the originator (or originator group) set in the alert
filter. The queue name is put into the ―Full name‖ field and the alert text variable into the ―Free
Text‖ field. These two fields can then be used in the alert message cover, the queue name
with ―$Name$‖ (because it‘s in the ―Full name‖ field) and the alert text variable with ―$Txt$‖
(because it‘s in the ―Free Text‖ field).
4.9.3.3 Create a Queue Age Alert
Select the Queue Length/Age/Pages alerting property page, then select Queue Age in the
list on the left side and then click the
‗New Alert‘ button.