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Safety precautions, Questions, assistance, and repairs, Inspection or repairs – Hangar 9 Beast 100cc ARF User Manual

Page 64: Warranty inspection and repairs

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64

Safety Precautions

This is a sophisticated hobby Product and not a toy. It must be operated with caution and

common sense and requires some basic mechanical ability. Failure to operate this Product in a

safe and responsible manner could result in injury or damage to the Product or other property.

This Product is not intended for use by children without direct adult supervision. The Product

manual contains instructions for safety, operation and maintenance. It is essential to read

and follow all the instructions and warnings in the manual, prior to assembly, setup or use, in

order to operate correctly and avoid damage or injury.

Questions, Assistance, and Repairs

Your local hobby store and/or place of purchase cannot provide warranty support or repair.

Once assembly, setup or use of the Product has been started, you must contact Horizon

directly. This will enable Horizon to better answer your questions and service you in the event

that you may need any assistance. For questions or assistance, please direct your email

to [email protected], or call 877.504.0233 toll free to speak to a service

technician.

Inspection or Repairs

If this Product needs to be inspected or repaired, please call for a Return Merchandise

Authorization (RMA). Pack

the Product securely using a shipping carton. Please note that original boxes may be included,

but are not designed

to withstand the rigors of shipping without additional protection. Ship via a carrier that provides

tracking and insurance for lost or damaged parcels, as Horizon is not responsible for merchandise

until it arrives and is accepted

at our facility

. A Service Repair Request is available at www.horizonhobby.com on the “Support”

tab. If you do not

have internet access, please include a letter with your complete name, street address, email

address and phone number where you can be reached during business days, your RMA

number, a list of the included items, method of payment

for any non-warranty expenses and a brief summary of the problem. Your original sales receipt

must also be included

for warranty consideration. Be sure your name, address, and RMA number are clearly written

on the outside of the shipping carton.

Warranty Inspection and Repairs

To receive warranty service, you must include your original sales receipt

verifying the proof-of-

purchase date. Provided warranty conditions have been met, your Product will be repaired or

replaced free of charge. Repair or replacement decisions are at the sole discretion of Horizon

Hobby.