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Canon IMAGERUNNER 2010F User Manual

Page 346

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Error Codes

13-9

T

roub

leshooting

13

#0009

Cause

The paper has run out or the paper drawer is not set properly.

Remedy

Load the paper or reset the drawer properly.

#0011

Cause 1

The document for sending was not set properly.

Remedy

Try again from the beginning.

Cause 2

Polling reception did not work because no document was set on the other
party’s fax machine.

Remedy

Contact the other party and ask them to set the document on their fax machine.

#0012

Cause

You could not send because the other party’s fax machine is out of paper.

Remedy

Contact the other party and ask them to load the paper.

#0018

Cause

There is no reply when you redial. You could not send because your fax signal
was not returned as the other party’s line was engaged.

Remedy

Check that the other party’s line is not engaged and try again from the
beginning.

#0021

Cause

You could not poll to receive a document because the other party’s fax machine
would not respond.

Remedy

Check with the other party and try again from the beginning.

#0022

Cause

Your machine was set for polling to receive from several parties but the one-
touch or coded speed dialing registrations used when specifying the other
parties were deleted.

Remedy

Check with the parties who could not perform polling to receive and re-enter
your settings for polling to receive.