Metrohm NIRS XDS Transmission OptiProbe Analyzer - Manual (Page 86)

84 ▪▪▪▪▪▪▪
2
No communication between
Vision and the instrument.
1. Verify that the RJ-45 cable is plugged in at both
the instrument and at the network wall jack.
2. Verify that the RJ-45 cable is plugged in at both
the computer and at the network wall jack.
(NOTE: Direct connection is explained in section
3.0 for non-network users. This requires a special
cable.
3. Verify that the instrument is powered on. (See
previous Observed Problem.)
4. Verify that the network wall jack is active, and has
a connection point within the internal network.
5. Verify that the instrument is Available in
Configure, Input. This instrument serial number is
found on the serial plate on the side of the
instrument. This serial number should be visible in
Vision in Configure, Input.
6. Verify that the connector ends of the RJ-45 cable
are not damaged, crushed, or distorted in any
way. Wires should be firmly clinched by the
connectors.
3
Lamp does not come on when
instrument is connected.
1. Verify communication with instrument. Click on
Acquire, Disconnect, then Acquire, Connect,
Select DCM to verify proper connection. If lamp
does not come on, replace lamp according to
instructions provided in part 8.3 of this manual.
Do not attempt to replace lamp with AC power
applied.
2. Lamp may be burned out. This should not occur
for thousands of hours of normal use, but could
be caused by jarring or other physical motion.
Replace lamp.
3. Instrument thermal shutdown may have occurred
due to high internal operating temperatures.
Determine cause of high temperature and correct
before subsequent operation.
4
Instrument fails Wavelength
Linearization
1. Verify that the probes are positioned in the
calibration fixture, and that it is covered when the
test is initiated.
2. Instrumental problems – contact Metrohm service
or your authorized distributor.