Questions, Additional resources, Troubleshooting – Diode LED Dimmable Driver 0-10V User Manual
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INSTALLATION GUIDE
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0-10V DIMMABLE LED DRIVER
®
IG072914-1.2
QUESTIONS?
Visit www.DiodeLED.com or contact Customer Support at [email protected]
or 1.877.817.6028 Monday through Friday, 7:00am - 5:00pm PST.
Additional Resources
Visit the online product page at www.DiodeLED.com for additional product specifications & warranty information.
• 0-10V DIMMABLE LED DRIVER Specification Sheet
For full specifications.
• Voltage Drop Charts
Use to specify appropriate wire gauge for installation. Available at the ‘Tools & Resources’ page at www.DiodeLED.com.
Troubleshooting
Fixture does not illuminate
• See ‘System Diagram’ and installation guides of all components. Ensure
the system is wired correctly.
• Verify polarities are correct.
• Ensure a compatible constant voltage dimmable fixture is installed.
• Ensure the driver and fixture have the same voltage specifiations (12V
& 12V, or 24V & 24V).
Fixture does not dim
• Ensure a compatible constant voltage dimmable fixture is installed.
• Ensure a compatible 0-10V control is installed.
• Verify Purple (V+) and Gray (V-) data wires connected to 0-10V control
are not swapped.
Fixture dims but does not turn off
• Verify if the 0-10V control requires an additional power pack (relay
switch) to turn the fixture on/off.
• Ensure not to mix & match power packs and dimmers from different
manufacturers.
There is a delay when dimmer is switched off
• This is normal when loading the driver with small loads. To reduce any
switching delays, install a larger load on the driver.
Fixture is quickly flashing or flickering
• Verify a compatible 0-10V control is installed.
• Ensure a compatible constant voltage dimmable fixture is installed.
• Ensure all connections are properly secured.
Fixture is slowly flashing
• Ensure driver is not overloaded. An overloaded driver will cause the
internal auto-reset to trip repeatedly.
Prior to troubleshooting, ensure a compatible system is installed. Verify compatible fixtures, drivers, controls and additional components were specified
correctly.