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Care and use manual, B. troubleshooting, Vi. ordering information – Waters IC-Pak C Method Development Column User Manual

Page 6

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[ Care and Use ManUal ]

Waters Corporation
34 Maple Street
Milford, MA 01757 U.S.A.
T: 1 508 478 2000
F: 1 508 872 1990
www.waters.com

Waters IC-Pak C M/D Column

6

© 2007 Waters Corporation. Waters, The Science of What’s Pos-
sible, IC-Pak, Sep-Pak, and Guard-Pak are trademarks of Waters
Corporation. Millex, Milli-Q, and Durapore are trademarks of
Millipore Corporation.

November 2007 WAT036549 Rev 4 VW-PDF

Sales Offices:

Austria and European Export
(Central South Eastern Europe,
CIS and Middle East) 431 877 18 07

Australia 2 9933 1777

Belgium 32 2 726 1000

Brazil 55 11 5094 3788

Canada 800 252 4752

China 8621 6495 6999

CIS/Russia +7 495 3367000

Czech Republic 42 02 617 11384

Denmark 45 46 59 8080

Finland +358 9 5659 6288

France (33) 1 30 48 72 00

Germany 49 6196 400600

Hong Kong 852 29 64 1800

Hungary 36 1 350 5086

India and India Subcontinent
91 80 2 837 1900

Ireland 353 1 448 1500

Italy 39 02 274 211

Japan (81) 3 3471 7191

Korea (82) 2 820 2700

Mexico 5255 5200 1860

The Netherlands +31 (0)76-50 87 200

Norway 47 63 84 60 50

Poland (48) 22 833 4400

Puerto Rico 787 747 8445

Singapore 65 6273 1221

Spain 34 93 600 93 00

Sweden 46 8 555 11500

Switzerland 41 62 889 2030

Taiwan 886 2 2543 1898

United Kingdom 44 208 238 6100

b. Troubleshooting

Table 3: Column Problems and Solutions

VI. orderInG InForMAtIon

To order these parts, contact the nearest subsidiary (see back cover).

Table 4: Spare Parts and Accessories

Symptom

Conditions

Corrective Action

Excess pressure
buildup

Filters plugged with
particulates. Check for
injector and pump seal
shedding.

Replace filter.

Clogged tubing

Unclog or replace tubing.

Failing injector

Repair the injector.

Sample precipitates
on column

Sample not soluble in
eluent

Backflush column with
mobile phase for 30 min-
utes at 0.1 mL/min.
Use a compatible mobile
phase.

Loss of resolution,
broad peaks, low
plate counts

Insufficient equilibration Continue equilibration
Incorrect diameter stain-
less steel tubing

Install 0.0009-inch stain-
less steel tubing.

Contaminated column

Flush column with 100%
acetonitrile at 0.5 mL/min
for 30 minutes.

Part

Number

IC-Pak C M/D Column, 3.9 x 150 mm

WAT036570

Replacement frit for 3.9 mm column

WAT015931

IC-Pak C M/D Guard-Pak™ Inserts, 10/pkg

WAT098801