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Brother MFC 6890CDW User Manual

Page 158

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Troubleshooting and Routine Maintenance

149

B

Touchscreen initia

lization failed

The Touchscreen was pressed
before the power on initialization
was completed.

Make sure that nothing is touching or
resting on the Touchscreen.

Unable to Clean XX

Unable to Init. XX

Unable to Print XX

Unable to Scan XX

The machine has a mechanical
problem.

OR

A foreign object such as a clip or
ripped paper is in the machine.

Open the scanner cover and remove any
foreign objects inside the machine. If the
error message continues, disconnect the
machine from the power for several
minutes, then reconnect it. (The machine
can be turned off for approximately
24 hours without losing faxes stored in the
memory. See Transferring your faxes or
Fax Journal report on page 150.
)

Unusable Device

Disconnect device

from front connect

or & turn machine

off & then on

A broken device has been
connected to the USB direct
interface.

Unplug the device from the USB direct
interface, then press Power Save to turn
the machine off and then on again.

Unusable Device

Please Disconnect

USB Device.

A USB device or USB Flash
memory drive that is not
supported has been connected to
the USB direct interface.

(For more information, visit us at
http://solutions.brother.com.)

Unplug the device from the USB direct
interface.

Wrong Paper Size

Paper is not the correct size.

1

Make sure the machine’s Paper Size
setting matches the size of paper in the
tray. (See Paper Size and Type
on page 29
.)

2

Also, check that the machine is set to
use the tray with the paper size you
want. (See Tray use in Copy mode
on page 29
and Tray use in Fax mode
on page 30
.)

3

Make sure you loaded the paper in a
Portrait position, as shown in the label
on the tray.

4

(Duplex copy) After you have checked
the above settings and the paper
position, press Mono Start or
Color Start to continue printing.

Error Message

Cause

Action