Problems and possible solutions, Frequently asked questions – Philips Viva Collection Brotbackautomat User Manual
Page 11
troubleshooting
This chapter summarises the most common problems you could encounter with the appliance. If you are unable to solve the problem with the
information below, contact the Consumer Care Centre in your country.
problems and possible solutions
Water or
milk
Salt
Sugar or
honey
Flour
Yeast
Other
Loaf rises, then falls Decrease 1-
2tbsp, use
colder liquid
Increase
¼tsp
Increase 1-2tbsp,
use fresher flour,
use right type of
flour
Decrease 1/8-¼tsp, use
fresh yeast, use right type of
yeast at right setting
Check power
supply
Loaf rises too high Decrease
1-2tbsp, use
colder liquid
Increase
1/4tsp
Decrease
½tsp
Decrease 1-2tbsp
Decrease 1/8-¼tsp, use right
type of yeast at right setting
Loaf does not rise
enough
Increase
1-2tbsp
Decrease
1/4tsp
Increase
½tsp
Use fresher flour,
use right type of
flour
Increase 1/8-¼tsp, use fresh
yeast, use right type of yeast
at right setting
Loaf is short and
heavy
Use fresher flour,
use right type of
flour
Add yeast, use fresh yeast,
use right type of yeast at
right setting
Check power
supply
Crust too light
Increase
½tsp
Select correct
settings
Loaf is underbaked
Check power
supply, select
correct settings
Loaf is overbaked
Decrease
½tsp
Select correct
settings
Bread mixture is
unmixed
Place bread pan
properly,
push kneading
blade correctly
onto shaft in bread
pan
Smoke comes out
of vents
Clean heating
element
High altitude
adjustment
Decrease
1-2tbsp
Decrease
½tsp
Decrease 1/8-¼tsp
Note: When you make corrections to amounts of ingredients, first change the amount of yeast. If the result is still not satisfactory, make adjustments to
liquids and then to dry ingredients.
Frequently asked questions
Question
Answer
Why do loaves sometimes vary
in height and shape?
Bread is very sensitive to factors in its environment such as room temperature, weather, humidity, altitude,
airflow fluctuations and use of the timer. The shape of the bread can also be affected if you use ingredients
that are not fresh or that have not been measured correctly.
How do loaves vary in shape
depending on the season?
During summer, loaves may sometimes collapse (and get a dent in the centre) or rise too high.During
winter, bread may not rise properly. You can solve this by using water that has a temperature of
68°F/20°C.
Why does flour occasionally stick
to the side of the bread?
During the initial mixing process, small amounts of flour may sometimes stick to the sides of the bread
pan and get baked onto the sides of the loaf. If this happens, scrape off this part of the crust.with a sharp
knife.
Why is the dough sometimes
very sticky and difficult to work
with?
Dough may sometimes by sticky (i.e. too wet) depending on the room temperature and the water
temperature. Try using colder water when you make the dough.
Why does the top of the loaf
sometimes look torn?
Sometimes the dough rises too much, which may lead to cracks in the surface of the baked bread.
Can I make bread using eggs in
the appliance?
Yes, reduce the amount of water and replace it with eggs. Put the eggs in the measuring cup first, then add
water up to the level specified in the recipe. Do not use the timer function when you use eggs, as eggs
may go bad.
Can I use this breadmaker to
prepare recipes found in other
cookery books?
Yes. However, the recipes in this booklet have been specially created for this appliance and results may
vary when you use other recipes. If you experience problems with other recipes, please consult chapter
Troubleshooting.
EnglIsH
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