Allied Telesis FastPrint Server - Manual (Page 91)

Appendix A.
Troubleshooting
FastPrint Server User’s Guide
81
Only the banner page was printed. Only the banner page was printed.
•
This could be the same problem as “Plain text e-mails are not printed” on page 79.
•
This could also be caused by using the wrong encoding method. Ask the user to use
the InterNet Printing Port.
The banner page is not correct; the first row has disappeared.
This may be caused by the previous print job not sending a form feed after finishing
printing.
Try sending print jobs to a logical printer with a post string of FF (form feed; 0C in hex).
To do this, define the logical printer, and set the port used for Internet Printing to this
logical printer. See page 24 for details of logical printers.
A.8. WebAdmin
WebAdmin doesn’t find all items within the “NDS Tree Names” and
“Master File Servers”.
This occurs only with IPX/SPX. The solution is to manually enable all 4 Ethernet frame
types - Ethernet II, SNAP, 802.3, and 802.2.
WebAdmin won’t run on my browser.
Check the following:
•
Is your LAN/WAN connection OK?
•
Is the URL correct? (Was WebAdmin installed in a directory other than the default?)
•
Is the program name correct?
webadmin.exe?application/x-msdownload
•
Is the alias name “webadmin” set correctly?
The screen contents have become scrambled.
Click on any button or link to update it, or use your Browser’s “Refresh” command.
The picture on the home screen doesn’t change.
The picture is an animated GIF. Older browsers do not support animated GIFs.