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Appendix a. troubleshooting, A.1. hardware, A.2. printing - general – Allied Telesis FastPrint Server User Manual

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Appendix A. Troubleshooting

FastPrint Server User’s Guide

70

Appendix A. Troubleshooting

If your FastPrint Server is not working correctly, follow the
advice in this appendix.

If you encounter printing difficulties, please refer to the Hardware section first, and then
go to the Printing section. If, after following the advice in this chapter, the FastPrint still
does not function properly, please contact your dealer for further advice.

A.1. Hardware

All the FastPrint Server’s LEDs are off.
Check the power supply or power connection.

FastPrint’s status light continuously stays lit.
Reset the FastPrint by unplugging the power supply and plugging it back in.

FastPrint Server status light and power light stay on continuously and

do not turn off.
Reset the FastPrint by unplugging the power supply or by pushing the reset button.

I am using DHCP, and getting an IP address conflict involving the

FastPrint.
If the FastPrint Server is left on, but the DHCP server is turned off, then the FastPrint
will retain its IP address without the DHCP Server being aware of it. Simply reset the
FastPrint so it will obtain a new IP address.
This problem will also arise if you assign a static IP address which is within the range
used by the DHCP server.
If so, use another address which is not within the range used by the DHCP server.

I am using WPCONFIG on Windows 95, and having problems

configuring the FastPrint Server.
WPCONFIG is designed for Windows 3.1 only. For Windows 95/NT, you should use
FPSAdmin.

A.2. Printing - General

When using 10BaseT cabling, the FastPrint Server does not work.
Check the hub’s link LED for the port to which the FastPrint is connected. If it is off,
there is a problem in the network cable.

If using 10BaseT or 100BaseT, check the LED next to the connector. It should be on if
the network connection is OK.