Allied Telesis FastPrint Server - Manual (Page 82)

Appendix A.
Troubleshooting
FastPrint Server User’s Guide 72
A cover page prints either on the first or last page of the document.
Select one of these solutions:
•
Turn the cover page feature off.
•
Insert extra page breaks in your document to avoid the cover page printing on the
first or last page of your document.
•
If you are using the Apple LaserWriter 8.1.1 driver, install either version 7 or 8.5.1.
Why do I have trouble printing with the LaserWriter 8.1.1?
Your application software may not be compatible with the LaserWriter 8.1.1 driver or
your system may not meet the requirements of the LaserWriter 8.1.1 driver. Use the
Apple LaserWriter 8.5.1 or 7 driver instead.
Why don’t the colors on my printed output match the colors on my
computer screen?
When the printer receives a color file, it tries to match the printed output color to the
color on the computer screen. Sometimes the printer cannot match up the colors as
closely as you want. To alleviate this problem, perform the following steps:
1. Choose Calibrated Color/Grayscale in the Print pop-up menu in the Print Options
dialog box. The printer will make adjustments to match the colors.
2. Check your monitor to make sure all settings (for example, brightness) are adjusted
correctly.
The blue color I chose on my screen is printing out purple.
Choose Calibrated Color/Grayscale in the Print pop-up menu in the Print Options dialog
box.
When I send a print job, I get a PostScript Command error or no print
out.
Check the communication protocols. The computer, FastPrint Server and printer
must all be configured to use the same communication protocol (either binary or
ASCII). To configure your system:
1. Choose the protocol you are going to use. Check your printer as well; it may require
that you use a particular protocol.
2. Set your printer to the correct protocol.
3. Use the computer’s print submenu to configure your computer to use the protocol
(ASCII or binary) you have chosen.
4. Configure the FastPrint Server as described on page 8.
A.3.1. The LaserWriter 8.1.1 driver
Some application programs have incompatibilities with this driver. The following list
describes known problems. If you experience problems, upgrade to the LaserWriter 8.5.1
driver. You may also contact the publisher of the program. A newer version of the
program may be available.
Aldus Freehand 3.11 Aldus Freehand 3.11
You cannot print using Layout options in the Print dialog box. If you select a layout
option, the document does not print and no error message appears.