Allied Telesis FastPrint Server User Manual
Page 88
Appendix A.
Troubleshooting
FastPrint Server User’s Guide
78
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There are no routers between the FastPrint and the UNIX host during IP address
assignment.
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Every NetWare file server must have TCP/IP support between the FastPrint and the
UNIX host.
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The network cable to be used by the FastPrint Server is intact. Connect the cable to
another network device and test it.
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You have used the correct physical address derived from the FastPrint default name.
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Use the ping command to see if the FastPrint Server is a valid device on the network.
The standard interface program on SUN 5.2 cannot be used with
Psfilter.
Use dumb_int.sh which is the interface program shipped with FastPrint.
When the interface program detects that the printer device is not a
printer, a printer error message appears on the screen.
Mark out all stty commands in the interface script.
The .psopts file format is not accepted by BSD UNIX.
If the prefix string and suffix string must contain control words or are too long, use
headfile or tailfile instead of prefix string or suffix string.
The FastPrint Server’s IP address has been forgotten, and it needs to
be installed in a new environment.
Follow the steps below to set the FastPrint Server configuration back to the factory
default settings:
1. Enter the command:
arp -s yyy.yyy.yyy.yyy 00:c0:02:xx:xx:xx
where:
yyy.yyy.yyy.yyy is the new IP address assigned to the FastPrint Server and xx:xx:xx
is the default name of the FastPrint Server, without the leading “SC”.
Combined with 00:c0:02, this gives the hardware address of the FastPrint Server.
2. Enter the commands:
ftp yyy.yyy.yyy.yyy
ftp>get DEFAULTC
ftp>quit
This will reset the configuration to the factory defaults (including setting the IP
address back to 0.0.0.0).
3. Reconfigure as for a new FastPrint.
While printing via FTP, I receive an error message:
Invalid print queue
Print queue not ready
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Check that the printer is ready.
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Check that logical printer(s) are defined on the FastPrint. With FTP, you can print
ONLY to a logical printer.
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Reset the FastPrint.