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After setting up the product, it does not print – HP Photosmart D7560 Printer User Manual

Page 96

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Once you have installed the software, plug one end of the USB cable into the back
of your computer and the other into the back of the product. You can connect to any
USB port on the back of your computer.

For more information on installing the software and connecting the USB cable, see
the Start Here guide that came with the product.

Cause: The USB cable was connected before the software was installed.
Connecting the USB cable before you are prompted can cause errors.

After setting up the product, it does not print

Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.

Solution 1: Check the connection between the product and computer

Solution 2: Set your product as the default printer

Solution 3: Check that the ink cartridges are installed properly and have ink

Solution 4: Press the On button to turn on the product

Solution 5: Load paper in the input tray

Solution 1: Check the connection between the product and computer

Solution: Check the connection between the product and computer.
Cause: The product and computer were not communicating with each other.
If this did not solve the issue, try the next solution.

Solution 2: Set your product as the default printer

Solution: Use the system tools on your computer to change your product to be the
default printer.

Setup troubleshooting

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