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File messages – HP Photosmart D7560 Printer User Manual

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sure the other end of the USB cable is plugged into a USB port on your computer.
After the cable is connected properly, turn off the product and then on again.

For more information on setting up the product and connecting it to your computer,
see the Start Here guide that came with the product.
Cause: The product was not properly connected to the computer.

File messages

The following is a list of file-related error messages:

Error reading or writing the file

Unreadable files. NN files could not be read

Photos not found

File not found

Invalid file name

File corrupted

Error reading or writing the file

Solution: Check to see if you have the right folder and file name.
Cause: The product software could not open or save the file.

Unreadable files. NN files could not be read

Solution: Reinsert the memory card in the product. If this does not work, retake the
photos with your digital camera. If you already transferred the files to your computer,
try printing those files by using the product software. The copies might not be
damaged.
Cause: Some of the files on the inserted memory card were damaged.

Chapter 11

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Troubleshooting

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